That’s why the Better Business Bureau has made it easier for BBB accredited businesses to respond to potential customers quicker, perhaps while you’re stuck at a job site or away from your computer and email inbox for days at a time.
One of the benefits of being a BBB accredited business is that you can receive requests for quotes from potential customers directly through the BBB’s website. So, after a potential customer has checked out your company’s Business Review on the BBB’s website, he or she simply needs to click on a link to request a quote from you. And now, you can receive those requests via text message, making your response time quicker and, perhaps, faster than your competitor’s.
To start receiving these requests, you must first “opt-in” to the service. Go to the BBB’s homepage, www.bbb.org/wisconsin and click on “Business Login.” Then enter your login credentials: your BID (or Business ID) number, your company’s primary email address and your password. Confused? Here’s a short, video tutorial: youtube.com/watch?v=71WqlwIgDd4
Once you’ve logged in, click on “Business Review Services” and then update information within your BBB business profile – specifically your phone number and how you’d prefer to receive requests for quotes (either via email, text message or both). If you choose to receive the service via text message, you’ll need to provide your cell phone number and your cellular provider.
Not a BBB accredited business? Then you’re missing out on this great service. For more information about this and other accreditation advantages, go to accreditmybusiness.wisconsin.bbb.org.
Written by: Susan Bach, NE Regional Director at BBB Serving Wisconsin